Summary
God, rest those merry (advertising) gentlemen (and women), please Whether we like it or not, Christmas Day is nearly upon us.
And as this column spends most of the year pouring buckets of criticism over organisations who have failed to reach the standard of service I believe we all have a right to expect, perhaps it's time for me to dispense some seasonal goodwill instead.See the full content of this document
Extract
Agenda: Keeping On-Message for Festive Season
My specialist field (if it can really be called such a thing) is communication.
So I will direct my generous praise upon those whom I believe have made a decent fist of c...See the full content of this document
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