Summary
Small businesses in the Midlands could be losing up to pounds 25,000 per year as employees waste time answering the phone, according to new figures.
The research, released by telephone answering service Moneypenny, found that 72 per cent of Midland businesses do not get proper cover for absent receptionists and expect colleagues to answer the phones instead.See the full content of this document
Extract
Enterprise: Phone Time Loses Money
With an average hourly ...
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