Summary
The first Legal Ombudsman for England and Wales said the organisation's location in Birmingham will cement the city as a centre of excellence in the profession.
Adam Sampson is Chief Ombudsman of the new organisation which expects to handle 100,000 complaints each year about law firms from new offices in Baskerville House, Centenary Square.See the full content of this document
Extract
New Ombudsman a Legal Coup for City
Mr Sampson and seven colleagues will be able to order up to pounds 30,000 financial redress if lawyers or firms are found to have provided an unsatisfactory service ...
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