Summary
You would have thought that, during an economic downturn, law firms would be bending over backwards to accommodate their clients.
Yet a recent client satisfaction survey by trade magazine Legal Week suggested that this may not always be the case.See the full content of this document
Extract
Trust Is Key at Times Like This
More than 1,265 buyers of legal services from major companies - including 71 per cent of the FTSE 100 - were c...
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